Crete Connections for Property and Holiday Villas
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Greek Holiday Accommodation - Frequently Asked Questions (FAQ's)


  • AtolWhy aren't you ABTA (Association of British Travel Agents), FTO (Federation of Tour Operators) or ATOL (Air Travel Organisers' Licensing) registered?
    These organizations were setup to protect the public from losing money or being stranded abroad because of the failure of air travel firms and travel companies who arrange the complete holiday packages. When you book your flight make sure that the agency you book through is covered by a professional association. As we do not arrange flights or packages we do not hold any client money there is not point us becoming registered. Please note that if you go on a package holiday through a general travel agent then you should be covered for all eventualities, although you should always check the small print. Because of the way the UK systems work then if you create your own holiday package then you are generally not covered, despite the airline or travel agency being registered. Again, please check the small print.

  • What if we have to cancel our holiday after paying the deposit?
    As we do not except any payment then any contracts are not with us. Please contact the villa or accommodation owner immediately explain your situation and ask if they can refund your deposit. They may be able to help.
     
  • Can you book our air flights to Crete?
    Sorry we don't arrange flight booking, instead we leave it up to you to arrange your own as we feel that you can get a very competitive rate by doing a little shopping around. Please see our travel section for further guidance.

  • Where can we hire a car?
    Sorry but we do not arrange car hire. Car hire agencies are extremely competitive in Greece and would should be able to get a good deal by shopping around.

  • I do like a good cup of tea in the morning to start my day off well. Is this easily obtainable in Crete?
    Unfortunately the blend of tea that one enjoys in England is not readily available in Crete and is very difficult to find. If you do like your cup of tea in the morning then it is better to take some with you. Coffee however is very similar to the UK and familiar brands can be found in most shops